(2011 Ford Edge, Ford Explorer Sync 4/screen glitches. They just don't unlock when the vehicle is off. I still have display information, built ford tough on the screen, but none of the buttons work. You need to open the driver's door to unlock all the doors using the unlock button. The door locks act like you have to open them up from the outside only not inside. He knew all about them since he is a LEO and had one for awhile. According to one of his customer's brother (I think) started telling him all about the vehicle. It might be some kind of police edition model since the dealer he bought it from supplied a local department. that some things do work the same or at all. best way is to take both to someone (Ford) that can read and write the data. I came over from the 2017+ Superduty forum to see if any of you knew if there was a Forscan spreadsheet available for a 2010 F150 I can only find a spread sheet for 2015-19 F150s. My father just deals with it however he did find out more about his particular Explorer. The cluster stores the mileage and other operational data. 2009 - 2014 F150 - 2009-2014 Forscan Spreadsheet available - Hey everyone. RodYou know I completely forgot about this. I'm pretty sure in the 2008 the locks are controlled by the Smart Junction Box (SJB). Both of those issues are pretty common issues with the Explorers prior to the platform change to car-based. You didn't provide much detail on the issue with the locks, but I'd be more inclined to suspect an issue with the door ajar switch or the wiring between the door and the cabin.